Cancellations & Returns

What is Diabetes India Store’s return policy?

While we take extreme care in shipping the product to you, there may be a possibility that

a)     The item may be damaged during transit. : :  In case the package shows signs of leakage or is showing obvious damage, we request you to not accept the package and return it to the courier agency immediately.

b)      There might be a manufacturing defect.

c)       That a wrong item is delivered to you by mistake.

In all the above cases , Diabetesindiastore.com would provide you the option of choosing another product or give you full refund for the price you paid for goods. For this you must notify Diabetesindiastore.com latest within 5 working days of receiving your order. And return the product no later than 14 working days from the day notifying Diabetesindiastore.com The goods should be in original condition and packaging.

The shipping cost for the return has to be borne by the customer.

When and how can I cancel an order ?

You can cancel your order before it reaches the "Order shipped" state. You can do so by sending us an email via our Contact Us Form with the order number.